Akiko helped us put together an amazing trip that covered all the cities and places we were hoping to visit for our students and with only a few months to plan. After a previous failed attempt at working with a different travel agency, Akiko and IACE Travel worked quickly, diligently and efficiently to design an itinerary that balanced cultural experience with education. Our students had many unique opportunities to travel around Japan and visit culturally significant places - like Shirakawago, a UNESCO World Heritage site - while incorporating fun and local like activities, like shopping, eating at various restaurants, and exploring some of the cities on their own. Our tour guides in Tokyo and Kyoto were very adept at engaging with our high school students, and our students enjoyed and learned a lot in our times with them. It was also so helpful that all of our needs - from transportation to our friendly, accommodating tour guides - were anticipated, included and provided for. Akiko was always available to communicate with us and provide support, answering questions while we were in Japan, including emergency support when one of our students fell ill during our trip. She responded with care and knowledge of traveling with students, while managing the chaos that comes with planning a trip of this magnitude in such a short amount of time (there's a reason why school trips are supposed to be planned a year in advance!). I would not hesitate to recommend Akiko and IACE Travel for any and all groups wanting to travel to Japan. We look forward to working with them again, in the future!